Last updated: 7 July 2026

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Graeme Dick – Invertebrate Breeder and Supplier (“we”, “us”, “our”) operates the website www.invertebratesupplies.co.uk (“the Service”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Terms used here have the same meanings as in our Terms & Conditions.

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1. Information We Collect

Personal Information

While using our Service, we may ask you to provide personally identifiable information, including but not limited to:

• Name

• Postal address

• Email address

• Phone number

This information is used solely for processing your order, communicating with you, and improving the Service.

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Log Data

When you visit our website, your browser automatically sends information (“Log Data”), which may include:

• IP address

• Browser type and version

• Pages visited

• Date and time of visit

• Time spent on each page

• Other diagnostic data

This information helps us analyse website performance and improve user experience.

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2. Cookies

Cookies are small data files stored on your device. We use cookies to:

• Improve website functionality

• Analyse website usage

• Support essential features of the Service

You may instruct your browser to refuse cookies. However, some parts of the Service may not function correctly without them.

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3. Use of Personal Information

We use your Personal Information to:

• Process and fulfil orders

• Communicate with you regarding your purchase

• Improve our Service and customer experience

We do not sell, share, or distribute your information except as described in this Privacy Policy.

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4. Service Providers

We may employ trusted third‑party companies to:

• Deliver orders

• Process payments

• Provide website hosting

• Analyse website usage

These third parties have access to your Personal Information only as necessary to perform their tasks and are obligated not to disclose or use it for any other purpose.

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5. Data Security

We take commercially reasonable measures to protect your Personal Information. However, no method of online transmission or electronic storage is completely secure. While we strive to safeguard your data, we cannot guarantee absolute security.

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6. Links to External Sites

Our Service may contain links to third‑party websites. We are not responsible for the content, privacy practices, or policies of any external sites. We encourage you to review the Privacy Policy of any website you visit.

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7. Children’s Privacy

Our Service is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children under 16. If you believe a child has provided us with Personal Information, please contact us so we can delete it immediately.

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8. Data Retention

We may store your name, address, and contact details for up to 1 year to facilitate future orders and customer support. This information is used only for order processing and record‑keeping.

We do not store any credit or debit card information. Payment details are handled securely by our payment processors.

You may request a copy of any personal information we hold about you by contacting us.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

You are encouraged to review this Privacy Policy periodically.

Changes become effective immediately upon posting.

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10. Contact Us

If you have any questions about this Privacy Policy or wish to request details of the information we hold, please contact us via the website.