If you cannot see your question below please contact us at email@example.com
Can I collect my order?
I am afraid we are an online supplier only and do not have a physical shop for collection. All orders are sent out special delivery or first class recorded via the royal mail
How do you ship live insects?
Shipping live invertebrates is very easy and safe.
Do you accept returns?
Should you find any of the equipment or supplies to be faulty be contact me within 48 hours. We may request the item to be sent back for inspection. We reserve the right to choose a direct replacement or a refund. This does not affect your statutory rights.
Can you provide me with a particular sex?
If you contact us before placing the order we will try our best to sex your invert order, however we cannot guarantee the sex.
Can I add to an exisiting order?
Yes, please email firstname.lastname@example.org and we can add into the order